Understand food hygiene, cellar management, manual handling, conflict resolution, noise and safety signs. Health and safety essentials; fire safety, COSHH (chemicals) and PPE (protective equipment) specially tailored for hotels, restaurants, bar and clubs.
Hotels, restaurants, clubs etc. can now provide their employees with online health and safety training including elements from food hygiene and event décor preparation issues, to managing anti-social behaviour. This custom made course, produced in consultation with the hospitality industry provides a one stop shop for those looking for a simple solution to meeting their health and safety training obligations addressing key issues including food hygiene, fire safety, cellar management, manual handling, needlesticks and anti-social behaviour.
As a Hotel or restaurant it's important that your staff are provided with relevant initial and refresher training in the hazards that may face them day to day. This training provides a delivery of basic principles which are tailored to your environment, for example, manual handling addresses the manual transportation of trays of food and drinks, and considers issues which impact on these day to day activities such as the use of stairs during service. Cellar management talks about the storage of kegs and barrels.
Provided by AGCC Training. Anti-social behaviour issues are also addressed with advice for Front of House staff in dealing with potentially aggressive behaviour and how safe systems of work such as systems for communication with the security staff may contribute to an effective co-ordinated approach to troublesome scenarios. Each area of health and safety which may be encountered within the hospitality environment has been presented from the industry's view point, making this health and safety training relevant, and interesting.