Mental Capacity Training

"No problems encountered, very easy to use. Didn’t come across anything that I didn’t understand. From an complete beginners point of view it made things a lot easier to understand, I would’ve liked to be able to go back and double check the answer. I found doing these courses made everything in the staff handbook make sense."

"The personal service from your support team is excellent. It was very exceptional, clear and polite which is what you need to hear and see from someone who is starting to train to be a career as it's a good role model to look up to."

"Clear and understandable."

"Easy to use and navigate, good layout. No speed problems, it's reliable and consistent thus far. have understood all of the language used throughout the training. If anything, could do with more questions to test knowledge. As an experienced staff member training new staff, I would be happier knowing they had already been asked more questions to check what they have learnt. All easy to read and understand."

"The training platform was informative and easy to understand and was easy to find. There were no slow downs, I followed each page and gave me time to divulge the information. I found the website by searching. This was easy to follow and not complicated by larger words, it's good to learn some of the technical language, the jargon was minimised and easy to follow. Regarding layout, create two page sections with equal heights regardless of their content sizes. The questions were very easy to follow recurring patterns from previous dialects. Always there is room to improve by listening more to guidelines put in place for care workers to follow in working practice. Everyone was friendly and helpful. Login could not be easier, no problem just your name and password. Effective training can lead to lead to increased compliance with regulations and it could lead to a happier workforce, following guidelines of care marks policies brings good working practice and expert care for a person, being honest and taking in what we learn makes a credible understanding between the client, care worker, field care supervisor and care mark."

"So helpful as i deal with dementia patient almost every day it reminds me to b patient. [Name Redacted] who I care for more than 15 years now and I do these training every year. But every time I do them it's a refresher in me."

"I like that it is easy to navigate and not complicated, very easy to find what is needed. Works very well and always prompt. The support team are always polite, clear and informative."

"Very user friendly. Bright and refreshing. Not experienced any speed problems, always very responsive. Simple to navigate. Layout is very easy on the eye. not too much information together it is evenly spaced out and easier to read. Personally I like it as it is. Now that I am familiar with it."

"Very easy to view and read, very legible. I could not print off my certificate as the printer in the office was broken. Thanks you."

"The course to me was very interesting, with all this information it proved very helpful."

"It took some time to load when answering some questions at the end of each unit for me, I think there should be a few more questions to answer at the end of each unit. Very easy to log in, all emails have been clear. I felt the online training was very easy maybe course/unit content could be a bit longer for each section."

"One of the easiest to use elearning facilities i have used, well laid out and simple to do. Also i like the fact you can go back to your training upon completion in case you need to further read up kn anything. Thank you."

"The colour is good for me, how does it effect those that may be colour blind? Google displayed it on request. No problem with navigation or speed. I would prefer better definition between each section. No problem with login."

"Excellent! There is always room for improvement, but, I am very pleased with it. Seems very clear to me! Very relaxing no time pressure."

"Colour everything is look good. The speed is fast not having any delay. Move smoothly with navigation. The layout is, simple and easy to understand. Most of language and grammar is understand. I understood the word meanings. I've learned a lot of training information and how to use. Good customer service, clear to understand. No trouble with login, fast and simple."

"Very easy to use, easy to login, explained well. I thought it is good that I can log in at any time and carry on with my training."

"Nothing negative. Everything was very satisfactory & looking forward to the next step. Thank you"

"I enjoyed the training online, no slowdowns, went smoothly. No problem with language. Delivery is fine how it is I've really enjoyed gaining knowledge on these subjects and would like to learn more."

"Excellent process of providing training to staff. Good job."

"No problems, easy to use. I like the animation, I thought the content was relevant. I find multiple choice helpful as it refreshes my memory, the layout was clear, very easy. Interesting and helpful."

"Very good and informative easy to follow and understand. Speed issues only once or twice but think that may have been something to do with my own lap top. Easily to move around and accessible. Very easy to understand and structure was easy to follow. No jargon. May be make it easy to get to relevant pages instead of going through the whole section just to answer the test questions? Quiz questions were very good, just be able to get to the quiz questions easily. Very easy to start and all easily understood. Interesting especially for me as I'm very new to some of these items."

"Had difficulty logging from initial stage but with the help of the support team, I was able to log in."

"The colours worked really well for me and also the layout. Like the review of right and wrong answers. Found it very useful. Exceptional and supportive customer service. Login was very easy. Feel like I have a much better understanding. Thanks."

"I really thing they are great, I have not had any problem of speed. Course delivery is all good. Login: amazing."

"No complaints, easy to orientate and access information. Very fast, no delay what so ever. Plain and simple navigation. Content understandable with straight forward layout. All relevant for my required training. Extremely easy overall."

"Everything is very easy to follow. Easiest online training available by a very large margin. Highly recommended. No slowdowns. Removes a lot of jargon when compared with other courses. The delivery is very nearly perfect. Excellent customer service. Good e-mail communication and rapid attention to any questions."

"We hadn't done online courses before so I was apprehensive, however I now feel positive as they were easily accessible, I enjoyed doing these and liked the layout. I thought the content was very thorough and found the courses easy to follow."

"I found it very easy and straight forward though out. I think it works well as it is does what its mend do well. Very easy to go through."

"This was a great way to do online training as I could go back to different sections when I got some answers wrong."

"The layout was presented clearly and diagrams brightly coloured, was easy to navigate through."

"We have worked with the online training support team over the last 4 years and have found them an excellent team to work with. Their support of learners is second to none and they strive to always go that extra mile in meeting our needs as a National and International Social Care Provider. Their approach has always been consistent and quality is never compromised. Social care is an ever evolving and changing world and the online training support team have used a team centred approach with us to meet national regulatory and training requirements ensuring our compliance and empowering us to manage our online training account."

"I liked the set up of the website, it was fine and easy to understand. Very interesting and useful."

"The training was helpful and gave insight in all aspect of care work."

"Layout is set out clearly enough so you can understand it, emails and links are easy to use and can follow them easy too."

"Great format and able to do at any pace."

"Really enjoyed course very easy and simple too use!"

"Very easy to understand. I understood all the 'jargon' as it well explained. I found it perfectly fine as it was, very easy to understand, very informative."

"There were no slow downs. Think it is a good decision that the trainee can go back during the questions for more prompting so enable them to get a batter passing grade. I think the training is great and like I said before going through reading content then going to questions straight after."

"The training was excellent."

"Very good promotes team work, I'm happy that they helped me to log in thank you. Very good things I heard about you."

"I have found a grammar/spelling mistake, but not major ones, otherwise the language of it was easy to understand. I really enjoyed the course, because it was easy to follow, was easy to understand with good test questions and useful content."

"Exceptional customer service. I do value your efforts, the pages are well labelled but sometimes not so easy to understand. No problems with course delivery that I know of, all was OK. I learned a lot from here. Keep up the good work."

"The Lay out is Very Good. No Speed Problems Noted. I Found it Very Easy To Navigate The Website. I Found the Written Language Very Good. I found all Technical Language OK. I Found The Course Delivery Very Good. I Found The Learning Content Very Good. No need To Improve. All Works OK. Very Good Service. I Found It Easy To Log In. Well Covered the Subjects. I Enjoyed The Training and learnt many new Points. Peter W."

"Excellent, well accessible, very good to understand, very straight forward. No difficulties yet, you cant improve it any better, its perfect. I enjoy the online training as whenever I need to look back on information I can always go back and read it again."

"The structure is easy to understand, I like it. Language is correct and easy to understand. Customer service were well trained and informed."

"Nice to break up the writing with colourful pictures/diagrams. No problems with speed. Very easy to understand navigation. Basic arrows and menu button helpful. Technical language kept to a minimum and explained where it has been used. Easy to log on using the link given. A lot more content than I thought. Very informative."

"It's good, it keeps me going and helps me to do my work properly."

"Questions could be better and opportunity to be redirected to any particular page where a question was got wrong to re-read immediately would have been helpful. Some questions were confusing and some of the questions I got wrong I didn't feel were wrong but were not the answer you were looking for which was frustrating as it was a bit ambiguous in places. Frustrating that it I have to login every time!"

"The training was really good the way it explained every thing was so easy to understand. I loved doing the work and will remember it... where ever I go.."

"It was very clear and understandable. It could be easier for a trainer to verify what they learn in every topic. I could keep logging in even for a short period of time. Excellent"

"Very happy with this format of training"

"The lay out is simple, images appropriate, and branding distinct. Speed is consistent. Navigation is easy. I am happy with the structural outlook of the page. I find the languages adequate. I find it easy to understand most if not all terms. There is a bit of repetition especially in Manual Handling section. The learning verifications are concise. Logging in was quite easy. Content is wholesome."

"Excellent, I personally feel this is the best online training I have seen, especially for care sector employees. Well done."

"Quite easy to use compared to many others. Good layout. Technical language cannot always be avoided there is always room for improvement as some definitions are not so clear."

"I feel the website was very good and easy to use. The layout was very good and easy to understand."

"Good explaining of things, it was all explained in an easy manner. I found the layout and content very good. Was very easy to login every-time. The training I have received as been enjoyable and interesting, I have learnt a lot of things I didn't know or things we take for granted."

"It was straightforward, very clear and understandable. Graphic images well designed and realistic. Changing password was easy, continuing logging out and back in was very easy too."

"Happy with courses helped with personal development! Nice looking images with colour, very quick to load, very easy to use. Easy to read and follow, well structured although I noticed a spelling error."

"Very User friendly and friendly on the eyes. I like that it is gimmick free, very simple and informative."

"Looks professional and very presentable. Very easy to use. Very informative. Straight to the point. Easy to follow. The customer support are friendly, professional and welcoming."

"Speedy, it works well. No problems with navigation, I like the layout. I think you have done pretty well with course delivery, I don't know how it could be better. Customer service was very nice and no problems with login at the moment."

"Great website easy to use and understand."

"Excellent, very easy to understand."

"Your support team are exceptional - it is very easy and staff have been very understanding when I have needed their support."

"Very straightforward."

"Really enjoyed this and really found it easy to use thankyou!"

"Fantastic design, easy to understand content. High speed with no delays throughout navigation, going back and returning to check some content helps me learn. Structured well with a clear method, course contents are clear and understandable. Fantastic training delivery; layout and contents set up in a professional manner."

"Very quick, found the training brilliant. A lot of reading but well worth it for the knowledge of looking after clients safely. Cant fault it, amazing experience."

"Customer service was very good and quick response thank you. It could be more blended with the Theory."

"Excellent presentation, bright cheerful and user friendly."

"I think everything with the course is correct, straight forward and how it should be. It gets straight to the point, but still covers everything you need to learn. I have enjoyed my training and have become more aware of things from reading certain parts of the course :)"

"Easy to use, I went through the login link in my email. No slow downs. Very easy, all clear, easy to follow. Easy to follow and informative."

"The layout has a professional appearance and is easy to navigate. The images contribute to the learning procedure and make it enjoyable. Very easy to navigate, any technical terms have been broken down, which is very useful. I personally found this learning structure very appealing to work with and the quiz questions etc easy to work with too.The support system is easy to use and I always received a prompt and informative reply. Brilliant service, professional and friendly."

"Easy on the eye, easy to follow instructions. No problems with speed. Very easy to navigate, perfectly easy to understand. No issues as any abbreviation or technical words were explained. No issues, nothing to improve. Did not contact any support team so unable to comment on that."

"Enjoyed the online training, had time to do it in my own time and also take in what I was reading without distraction. Well laid-out and works well, happy with the structure and content. Customer service was polite and swift. thank you."

"Easy to use layout that is clear. No speed or refresh issues were experienced. There were one or two questions which mean the same thing just said using slightly different wording. Unfortunately I can't remember what question to give an example. Jargon kept to a minimum and explained along the way if it was used. In some instances it does seem like a lot of information to take in at once before the questions round. Could this be broken down in some way, it might make the experience more interactive and therefore more easy to remember afterwards."

"I thought overall the course was very good and informative. Looks good, all good and steady throughout. I found after a test I was unable to go back on it, until the whole of that module had been completed. I found the layout and structure to be fine. There were a grammar error which I had to read it more than once to understand it fully. Overall very good. Login was very easy."

"This is a breeze to use. Its well designed and easy to navigate. All in all its a great learning tool."

"It's good you are not loaded with information in one go, it's in smaller sections which I believe is a lot easier to read. Very well laid out website."

"Its simple, easy to use and clear to understand. I'm happy with the way this is designed. My username and password didn't work and the support team got back to me within half an hour which was great! but its easy to log in now."

"Excellent! Good presentation and analysis of my staffs training completion records."

"I used Google Chrome it's quick and more reliable. You may consider including definitions of some medical terms to make it easy for understanding. Its very efficient. Generally its well structured system and very easy to navigate through the contents."

"Mobile friendly. This is good, I had trouble logging in unless I clicked the link I received via email."

"All good on training process in all."

"Very good easy to use. Very fast did not slow down. Easy to understand, the language fine I can understand it. Support team is good. Had a few problems at the beginning finding the login, all good now."

"Straight forward and clear, excellent. It's well up to standard, the training was so condensed with relevant information. It was so educative and understandable."